Apart from our software products and solutions we offer several services for the technical support of our
customers (consulting, maintenance, schoolings, customizing, ...).
Consulting
As "Full-Service-Provider" we're supporting complete projects, from the specification of the project to the
implementation of the software and of course on-site customer support.
Customizing
Even highly advanced business solutions possibly cannot manage all the customer specific procedures and
operations, which occur in practice. If there are outgrowing variances between the profitable standard so-
lution and customer specific requirements, we can offer individual accomodations, adaptations or extended
solutions (e.g. programming of special data interfaces).
Hotline-Support
If you have any questions or special problems regarding
the software products, just call our service hotline. Our
software specialists will give you immediate assistance. |
| +49 (0) 451 / 28041-0 |
|
Schoolings
Of course TRACTO-TECHNIK performs schoolings according to the software products offered. These practice-
oriented demonstrations and trainings can be held either at the customer's or in our software development
branch in Lübeck (as required).
Maintenance
To all our software products an additional maintenance agreement is available. Just contact us and ask for
the conditions!
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